First Steps With Your Social Media Hub — Getting Started With

Getting started with a new-to-you tool is never easy. To make the on-boarding process smoother, we’re going to walk you through the basics of setting up your new social hub with your free account.

Whether you’re planning to run a hashtag campaign or to use your social media wall as a social hub on your website — once your wall is up and running, you can focus on the rest of your work.

In your user interface, you’ll find four main areas:

  • Settings: where you set up your wall and change the way it looks
  • Moderation: to help you stay in control of the content displayed on your wall
  • Analytics: for some insight into the content on your wall
  • Embed & Display: where you can set up your social wall for various display options

We’re going to focus on Settings, Moderation and Embed & Display since Analytics will only give you results after your wall has been collecting posts for a certain amount of time.

Creating a new wall

First off, we need to create your new wall. If you’ve not signed up yet, you can create a social media wall for free at Your account will be free for life. Additionally, in the first 7 days, you’ll also get a free trial of most of our Pro account features. Yay!

If you already have a login, go to or to create a new wall. Pick a name and URL for your wall. If you’re on the free plan, you will be assigned a random URL made up of a combination of letters and numbers. Once you upgrade you can change and customise your URL in your basic settings.

Create a social wall in your account and choose a custom URL

Creating your new wall will lead you to the settings tab of your user interface.

Change your custom URL and your sharing settings in the basic settings screen

Here you can see your custom URL or if you’re on the free plan, the random URL you’ve been assigned.

The basic settings screen also gives you access to your sharing settings. Here you can decide what you want your wall to look like in those Facebook previews you get when adding a link to a post. Just add a title, description and upload a sharing image.

Add a title, description and upload a sharing image to change what the preview of your wall looks like on Facebook.


Setting up sources & connections

Right after creating your wall, you’ll first be taken to the sources screen. There, you can add the content you want to display on your new social wall.

Add content to your social media wall in the Sources section of your user interface.

Click on the “add source” button and start adding your sources. There are many various social media channels you can add in, as well as RSS feeds — and our list of sources keeps growing as well.

There’s a long list of social media channels and sources you can add to your social wall

To add a source, pick a channel and then filter further by profile, hashtag or keyword or simply add the URL of a profile. You can also add Facebook pages, events and groups as sources.

With most social media networks, you’ll have to connect to your account before you can add them as a source. Authorising the connection allows to fetch posts faster and keep your wall updated.

You can also handle all your connections to social channels in the connections tab, where you can see all your channels and connect/disconnect them.

Handle all your connections to your social media channels in your connections tab

Read our blog post about the channel editor to learn more about adding sources and connecting channels.

Customising your social hub

In the design tab, you can modify the look of your wall, from colour schemes to the way posts are sorted.

Sort posts on your social media wall to show the newest posts first or highlighted posts on top.

You can sort your wall by time — where newest posts show up first — or by post rank. Post rank prioritises the most relevant posts, which you can highlight in the moderation tab.

The basic look of your map is influenced by the theme you pick. You can choose from four main themes for your social wall: Fluid, Grid, Billboard and Map.

Choose from four themes and various preconfigured colour schemes.

Fluid and Grid are standard themes that differ in how tiles are aligned on your wall — just play around with them to see what suits you better. Billboard displays posts one by one, much like a live social media slideshow. And, last but not least, the Map theme puts your post on a geographical map. Learn more about this in our blog post introducing the Map theme.

You can choose from set colour schemes from the dropdown. While on the pro plan, you can also customise your colour scheme yourself. You can also upload a logo for your social hub’s header.

Here is a collection of resources that will help you customise your social hub:

Your social hub’s moderation features

For the moderation of your social media wall, you can pick between automatic and manual moderation.

Choose between automatic moderation mode with a blacklist or manual mode with a whitelist.

Automatic moderation mode displays all new posts and you will then have to filter out content you don’t want on your wall. It works in combination with a blacklist, which will keep posts with certain keywords off your wall. You can use the predefined blacklist or create your own.

Manual moderation mode works the other way around, with a whitelist. Nothing is published to your wall until you manually approve posts in the main moderation panel. Only posts containing whitelisted words or phrases are published automatically.

HIghlight, hide or unhide posts and block specific users in your main moderation panel

In the main moderation panel called “Posts”, you will see every post that is being fetched for your social hub. You can hide/unhide and highlight each post individually. Another option is to block a user completely. This is an especially useful feature if you have an issue with a troll or someone repeatedly piggybacking on your hashtag with irrelevant content.

If you want to know a bit more about this, check out our blog post about our moderation tools.

Embedding your social wall elsewhere

With you can embed your social hub on your website as a widget, as a tab on your Facebook page, on a TV screen, a projector or a digital signage device. Tip
Embedding is only unlocked in our Pro and Premium plans, so if you want to keep using this feature after your trial week ends you’ll have to upgrade your account.

In the “Embed & Display” section of your user interface, you’ll find detailed instructions for various embedding options.

Embed your social media wall on your website with a widget, as well as on other screens and devices.

You define what your embedded wall should look like and how it should behave. Then you simply copy the relevant code snippet shown on the right and paste it into the correct section of your website — whether it’s a hard-coded site or one built using a website builder or CMS.

Installing your wall in a Facebook tab is even easier. All you have to do is click the button in the settings and let us take you through the installation process. Showing your social wall on a projector or screen as is a simple as plugging it into an internet-ready device or opening your wall in a browser window.

If you need more help, the following blog posts should answer most of your questions about embedding:

Get started with your social hub now

I hope this guide will help you get started with your social media hub. If you have any questions that we’ve not touched upon here, please let us know in the comments or by contacting our support team.

Keep an eye out for our soon-to-be-published guide to the more advanced features included in our Pro and Premium plans!